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Cancellations and changes MUST be received in writing (e-mail, fax or letter) at least 30 days prior to the scheduled course date. Upon receipt of written notification, refunds will be issued as follows:

31 days or more in advance of the event will receive a full refund LESS a 10% administrative charge.

30 to 15 days in advance of the event will be refunded one half (50%) of any monies paid.

No cancellations will be accepted or refunds issued 14 days or less prior to an event.